Frandle App: A Journey to Rekindling Connections

In a fast-paced world where work, family, and endless to-do lists consume our days, a simple truth often gets overlooked: friendships need care too. This is the story of how Frandle came to life, an app built to bridge the gaps and rekindle the bonds of friendship.

OVERVIEW

A bird’s-eye view

OVERVIEW

A bird’s-eye view

OVERVIEW

A bird’s-eye view

Friendships matter, but busy lives make them hard to maintain. Frandle helps users stay connected by tracking and strengthening relationships. This case study explores its design journey, from concept to execution.

Tools

Figma, Balsamiq, inVision

Team & Role

Product Designer

Timeline

AUG 2018 – OCT 2018

Tools

Figma, Balsamiq, inVision

Team & Role

Product Designer

Timeline

AUG 2018 – OCT 2018

Tools

Figma, Balsamiq, inVision

Team & Role

Product Designer

Timeline

AUG 2018 – OCT 2018

IMPACT

Enhanced the user experience by providing clear and intuitive tools for tracking interactions and milestones. Early testers found the feature helpful in visualizing their progress and maintaining stronger connections.

OUTCOME

Delivered a thoughtful, user-centric design that fosters stronger relationships. Early testers reported feeling empowered to stay connected with friends and appreciated the ease of planning meetups.

THE PROBLEM

Why friendships fade

THE PROBLEM

Why friendships fade

THE PROBLEM

Why friendships fade

Maintaining adult friendships is a complex issue that goes beyond just staying in touch. This section explores the major barriers users face and why existing solutions fall short. Maintaining friendships in adulthood is often sidelined due to:

Time constraints

Busy schedules leave little time to nurture friendships, leading to relationships drifting apart.

Time constraints

Busy schedules leave little time to nurture friendships, leading to relationships drifting apart.

Time constraints

Busy schedules leave little time to nurture friendships, leading to relationships drifting apart.

Geographic distance

Distance and time zones hinder spontaneous meetups, making connections feel impersonal.

Geographic distance

Distance and time zones hinder spontaneous meetups, making connections feel impersonal.

Geographic distance

Distance and time zones hinder spontaneous meetups, making connections feel impersonal.

A lack of tools for relationship management

Social media lacks features to actively nurture and strengthen friendships.

A lack of tools for relationship management

Social media lacks features to actively nurture and strengthen friendships.

A lack of tools for relationship management

Social media lacks features to actively nurture and strengthen friendships.

Research Insights: Through 8 user interviews and surveys with over 100 respondents, I discovered that while users rely on social media to stay connected, they lacked tools to actively foster their friendships.

“Adult friendships are challenging to maintain due to time and distance constraints,”

Source: Psychology Today. (2021).

“Adult friendships are challenging to maintain due to time and distance constraints,”

Source: Psychology Today. (2021).

“Adult friendships are challenging to maintain due to time and distance constraints,”

Source: Psychology Today. (2021).

Users needed reminders, milestone tracking, and motivation to stay connected. These insights shaped Frandle’s focus on structured support for friendships.

THE GOAL

Designing for connection

THE GOAL

Designing for connection

THE GOAL

Designing for connection

With a clear understanding of user pain points, the goal was to design a tool that empowers users to manage their friendships in an engaging and meaningful way. To create a tool that:

Simplifies relationship management
Simplifies relationship management
Simplifies relationship management
Encourages users to strengthen their connections
Encourages users to strengthen their connections
Encourages users to strengthen their connections
Incorporates gamification to make the process enjoyable
Incorporates gamification to make the process enjoyable
Incorporates gamification to make the process enjoyable

THE RESEARCH

Unpacking friendship struggles

THE RESEARCH

Unpacking friendship struggles

THE RESEARCH

Unpacking friendship struggles

I interviewed users to understand the challenges of maintaining friendships. Their insights shaped personas, storyboards, and user flows, forming Frandle’s foundation.

Persona, storyboarding, and user flow

THE WIREFRAME & PROTOTYPE

Exploring ideas through wireframes

THE WIREFRAME & PROTOTYPE

Exploring ideas through wireframes

THE WIREFRAME & PROTOTYPE

Exploring ideas through wireframes

I started with quick sketches to explore layouts for friend lists, messaging, availability, and progress tracking. Inspired by RPG games, I added a leveling-up system to gamify engagement and keep users motivated.

A key challenge was designing a system to help users measure and improve their friendships.

A key challenge was designing a system to help users measure and improve their friendships.

A key challenge was designing a system to help users measure and improve their friendships.

THE BRANDING

Frandle’s identity

THE BRANDING

Frandle’s identity

THE BRANDING

Frandle’s identity

Frandle’s branding embodies warmth and connection. Yellow evokes optimism, while blue conveys trust, creating a friendly and inviting experience.

THE INTERFACE

Building the interface

THE INTERFACE

Building the interface

THE INTERFACE

Building the interface

The Frandle interface was designed with simplicity and accessibility in mind. From the clean login screen to intuitive navigation, every element reflects the app’s mission to make managing relationships effortless.

The Frandle interface was designed with simplicity and accessibility in mind. From the clean login screen to intuitive navigation, every element reflects the app’s mission to make managing relationships effortless.

THE DETAILS

Bringing the details to life

THE DETAILS

Bringing the details to life

THE DETAILS

Bringing the details to life

USABILITY TESTING & FEEDBACK

Voices of connection

USABILITY TESTING & FEEDBACK

Voices of connection

USABILITY TESTING & FEEDBACK

Voices of connection

User testing confirmed Frandle’s ease of use and effectiveness. Testers found the interface intuitive and saw the app as a valuable tool for staying connected and tracking friendships.

CLOSING THOUGHTS

Lessons in design

CLOSING THOUGHTS

Lessons in design

CLOSING THOUGHTS

Lessons in design

This project reinforced the importance of user feedback in shaping design. Letting go of assumptions and focusing on real user needs resulted in a product that feels both functional and meaningful.

Great design isn’t just about ideas—it’s about listening. Letting users guide the process led to a product that truly serves their needs.

Great design isn’t just about ideas—it’s about listening. Letting users guide the process led to a product that truly serves their needs.

Great design isn’t just about ideas—it’s about listening. Letting users guide the process led to a product that truly serves their needs.

Want to get in touch?

Email me at hello@chelms.ca

Follow me:

Chelms Varthoumlien © 2025

Designed and built using Framer

Want to get in touch?

Email me at hello@chelms.ca

Follow me:

Chelms Varthoumlien © 2025

Designed and built using Framer

Want to get in touch?

Email me at hello@chelms.ca

Follow me:

Chelms Varthoumlien © 2025

Designed and built using Framer